Frequently Asked Questions
Everything you need to know about your FuelTech USA shopping experience.
How long will it take to receive my order?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on customs and local delivery services.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn, unwashed items with original tags attached. Please visit our Returns Portal to start your request.
How can I track my package?
Once your order is shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
How do I know which size to order?
Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you own and comparing it to our measurements for the best fit.
Do you restock items that are sold out?
Most of our limited-edition collections do not restock once sold out. However, for core essentials, you can sign up for 'Back in Stock' notifications on the product page.