Returns & Exchanges

At FuelTech USA, we want you to be completely satisfied with your purchase. If your apparel or gear doesn't fit or meet your expectations, you can return or exchange any unworn and unwashed items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are still attached and the merchandise is in new condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided through our portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.